Policies and Fees

Booking Appointments

Please book as far in advance as possible in order to ensure getting the particular day and time you want. We have an on-line scheduling system to make booking your appointment easy and convenient.

 

Appointment Reminders

As a courtesy, clients receive appointment reminders to ensure you never miss your scheduled massage. E-mail appointment reminders enable you to conveniently add your massage appointment to your calendar. If you do not receive a reminder, you are still responsible for keeping your appointment.

 

Prices

Prices appear along with the associated service under Book Online. All prices are subject to change without notice.

 
Payment Options

You may pay at the time of service, or pre-pay using our secure on-line system.  Pre-payment is required after one "no show" for a scheduled appointment.  We accept the following forms of payment:

  • Cash

  • Credit/Debit Cards (Master Card, Visa, Discover, and American Express)

  • Personal Checks

 

Returned checks will incur a $35 processing fee.

 

Cancellation Policy

Because time is reserved specifically for your session, please be courteous and provide 24 hours notice to cancel or reschedule your appointment. If less than 24 hours notice is given, you will incur a $45 cancellation fee, payable before your next appointment. Emergency cancellations receive case-by-case treatment.

 

Although rare, if your therapist needs to cancel or reschedule your appointment, you will be given 24 hours notice whenever possible. If you receive less than 24hrs notice, you will receive a 50% discount on your rescheduled appointment.

 

No Shows

A “no show” occurs when a client either does not show up for a scheduled appointment or cancels an appointment with less than four hours notice.  You will incur the full price of your scheduled service in the event of a "no show."   Additionally, the occurrence of a “no show” may require that you pre-pay for subsequent appointments.

 

Late Arrivals

Appointments begin and end on time.

 

Clients arriving 15 minutes late or later pay full price for the session and may choose to have an abbreviated session or reschedule their appointment.

 

Clients arriving less than 15 minutes late will pay full price for the session and will receive an abbreviated or possibly full session, contingent upon the availability of the therapist. Policies allow clients to get the most out of the session and respect the time of the therapist and others.

 

Sickness

If you are sick, especially with a potentially contagious infection such as a cold or flu, please reschedule your appointment. as you will not receive service. Come back at a time when you know you are well and there is no chance for passing along illness.

 

Confidentiality

Your information will be kept strictly confidential at all times.  Your information is will never sold or provided to any outside organization.  We will never disclose confidential health information to insurance companies, hospitals, or any other third party without your written consent.  We may consult with other healthcare professionals under certain circumstances when a referral or consultation is deemed necessary to ensure you receive the best possible care. In such cases, your name will not be disclosed or linked with any particular medical condition or treatment without your written consent.  Bodywork therapists are required by law to submit client information when officially requested by an officer of the State.  We may use your name, e-mail address, physical address or phone number for valid internal marketing and communication purposes such as: appointment reminders, thank you cards, or performance surveys.

 

Safety & Inappropriate Behavior

The safety and comfort of both client and therapist are extremely important. Please be aware that either party may terminate a bodywork session if uncomfortable for any reason at any time.

 

Attire

For private or group Yoga classes, you should wear comfortable athletic apparel.   Unless you have a medical condition dictating otherwise, you will perform Yoga barefooted.  For hygiene purposes, you should provide your own Yoga mat.  Mats are available for introductory Yoga sessions.

 

For oil- or cream-based hands-on bodywork, being completely unclothed allows for gliding strokes across the skin from the top of the body to your feet. Your therapist will leave the treatment room before you disrobe, get on the table, and cover yourself with the sheet.  County and state regulations require that genitals be covered throughout the entire interaction of therapist and client.   Some clients still choose to keep undergarments on, while others prefer to be nude. Completely disrobing allows strokes that give a sense of connectiveness from head to toe. Thus, please disrobe to your level of comfort and position yourself between the sheets on the massage table. Your therapist will knock on the door before entering the room.

 

Myofascial Release Therapy (MFR) requires skin-to-skin contact without gliding across the skin.  Clients should not apply body lotion or heavy scents before treatments, especially before MFR. In addition, MFR can entail some dynamic movement.  Clients will keep on undergarments or wear two-piece bathing suits (women) or swim trunks (men).

 

Draping

To abide by state regulations, ensure your privacy, and for the comfort of both you and your bodywork therapist, clients are appropriately draped with a sheet at all times during any unclothed massage session.  You are never required to disrobe unclothed in front of anyone. You will be left alone to disrobe. Your therapist leaves the treatment area before you get undressed and before you get up from the massage table.

 
Children

An adult guardian must sign a consent form before minors receive any bodywork. Guardians are encouraged to remain in the room if children have never received bodywork or either the child or guardian would feel more comfortable with the guardian present.

 

Medical Conditions

If you have any type of medical condition, be sure to provide that information when you book your appointment, and again at your initial consultation. In some cases, your therapist may need to speak with your doctor prior to providing services for you. Certain medical conditions are contraindicated for your desired service.

 

Gift Cards
  • For your convenience, gift cards are available for any amount.

  • No refunds on gift cards

  • Gift cards are redeemable for services only

  • Gift cards are valid for one year from the date of purchase

 

Lost & Found

Dharma-Tao is not responsible for lost, misplaced or forgotten items. If you believe you have left an item at the studio, best efforts will be made to locate the item and keep it safe place. You will receive notification as to whether your item was located.

© 2018 by Power of Life Success Services, LLC d/b/a Dharma-Tao. Proudly created with Wix.com

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